1
Submit Request
Tell us about your child's grade, subjects, schedule, and learning goals. Takes about 2 minutes.
2 min form - No account required
HOW IT WORKS
Our Service Process
From request to first lesson in 24 hours - transparent every step of the way.
No upfront deposit - No hidden fees - Pay only after the trial
PROCESS
6 Simple Steps
Most families are matched with a suitable tutor within 24 hours of submitting a request.
2
We Match Tutors
Our team reviews your request and selects 2-3 tutors matched to your needs, grade, and preferred schedule.
Shortlist within 24 hours
3
Review Profiles
You receive tutor profiles with education, experience, teaching style, and availability.
All profiles pre-verified
4
Confirm Tutor
Choose your preferred tutor and confirm the lesson schedule. We coordinate the first session.
Direct contact after confirmation
5
Trial Lesson
First lesson happens in your home or online. Both parties decide if it is a good fit before continuing.
Free rematch if not suitable
6
Ongoing Support
Regular lessons begin. Our team checks in monthly to track progress and handle any adjustments.
Monthly progress check-ins
Your First 48 Hours
From request submission to first lesson - here is what to expect.
0 HRS
1
Submit Request
~4 HRS
2
Request Reviewed
~24 HRS
3
Profiles Delivered
~30 HRS
4
Tutor Confirmed
~48 HRS
5
Trial Lesson
DONE
✓
Learning Begins
PROMISES
What We Commit To
Four promises we make to every family - no exceptions.
Transparent Pricing
All fees are shown upfront. No deposits, no hidden charges, and no surprise add-ons.
24-Hour Matching
We shortlist suitable tutors within 24 hours of receiving your request on business days.
Verified Tutors
Every tutor passes identity checks, academic verification, and an internal interview.
Free Rematching
If the fit is not right after the trial, we find a new tutor at no extra cost.
Common Questions
Quick answers to what parents ask before getting started.
How much does a trial lesson cost?
The trial lesson is charged at the same rate as a regular lesson. There is no separate fee.
Can I change tutors later?
Yes. If the fit is not working, we rematch you with another tutor for free.
Home visits or online - which is better?
Both work. P1-3 often benefits more from in-person learning, while P4-6 adapts well to either format.
Do you offer subject specialization?
Yes. We cover English, Chinese, Maths, and General Studies, and match by subject strength.